Faq

Frequently Asked Questions

Q1: What are shipping charges to my location?

India: Free Shipping

Q2: How much time will it take for my product to get delivered?

All shipments (In India & Worldwide) are delivered in 4-7 business days once the order is received.

*In case you order a

NAMEPLATE, the team will get in touch with you for the customisation. Nameplate orders take 7-15 business days to get delivered.

FURNITURE product, the production will take 15-21 business days and delivery will take another 5-7 business days.

Q3: What if my product is damaged in transit?
India: In such cases, please send an email at care@crafart.com within 48 hours of delivery. Do mention your order number and attach a few snapshots of the damaged product. After investigation, crafart will ship the replacement against the damaged product (Free Of Cost) or will issue a credit note of same value, valid for one year. Read more about our
Return Policy.
Q4: I still have a question, what can I do?

Feel free to reach us on-

E-mail: care@crafart.com

Facebook Messenger: https://www.facebook.com/Craftart-101781382620667

WhatsApp: +91-9876543210